1.Quality Assurance
PrettyDecals guarantees that all of our merchandise is of high quality. We have strict quality control guidelines in place to assure you of high production standards.

2.Refund Policy
We have a 100% refund (or replacement) guarantee if any quality issues or any mistakes made by us.

Apparel Refund Policy

1.Orders Cannot Be Canceled/Edited
After you’ve placed an online order, you cannot cancel or edit it. Please scrutinize the order before you pay.

2.Refund Policy
⑴ If you have an issue or concern with an order you’ve received, contact customerservice@cstown.com within 12 hours.

⑵ Refund is only accepted if merchandise is found defective.

⑶ We don’t process returns on printed, washed or decorated merchandise. Tip: Inspect your garments before decorating them.

⑷ We don’t accept returns on discontinued items or merchandise that is more than 30 days old.

⑸ You must make all claims for shortages or damages within 12 hours of receiving the merchandise.

⑹ All returned or refused shipments are subject to a 20% or $25 (whichever is greater) restocking charge, in addition to both outbound and return freight costs and COD charges.

⑺ We don’t provide cash refunds.